D2C Operations Specialist
Job Description: In the role of a D2C Operations Specialist, you will assume a pivotal position in the oversight and enhancement of our direct-to-consumer (D2C) operations. This encompasses the management of sales channels and the streamlining of fulfilment processes. You'll collaborate closely with cross-functional teams to guarantee a smooth customer journey and improve operational efficiency.
Key Responsibilities:
- Manage and oversee operations for Direct-to-Consumer (D2C) e-commerce platform
- Coordinate inventory management, order fulfilment, and shipping logistics
- Collaborate with cross-functional teams to ensure smooth operations
- Provide exceptional customer service and handle inquiries
- Analyse data and generate reports on performance metrics
- Stay updated on industry trends and implement best practices
- Support team in various operational tasks as needed
We wholeheartedly welcome you to apply and become a part of our expanding family!
